On this page you will find our different shipping options, how to track your order, what to do when you haven't received your order and how you can return your order.

Shipping options

There are two different shipping options.

The first option is standard shipping without track and trace (£0.00). There are no additional costs for this option but your order can not be tracked via track and trace. (25 - 30 working days)

The other option is insured shipping with track and trace (£2.00). You can easily track your order via our tracking tool. (15 - 25 working days)

With both shipping options, you can expect your order within a maximum of 30 working days.^*

^* Unforeseen circumstances restricted.

Frequently asked questions

Here you find a list of frequently asked questions regarding shipping.

How can I track my order?

You can track your order using our tracking tool. Simple as that!

I haven't received my order. How can you help me?

If you haven't received your order, please reach out to our customer service. If we can't trace the order, we will either try to send the order again or you'll get a refund. Either way, we've got your back.

How can I return my order?

Sorry to hear you want to return your order. For more information and guidance on how to return your order, please read our Return & Refund Policy

If for whatever reason you want to return your order, please use our return form